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Scam awareness and response

  • General Awareness: Beware of phishing and other scam tactics:

    • Message Scams: Suspicious emails or texts promising rewards or alarming you to act.

    • Package Scams: Notifications about pending deliveries requiring personal information.

    • Investment Scams: Offers of high returns with little risk.

    • Call Scams: Unsolicited calls requesting personal or account details.

    • Marketplace Scams: Fraudulent deals on goods or services online.

  • Respond to suspicious activity:

    • Immediately freeze: Suspend your account at the first sign of unusual activity.

    • Report: Immediately alert Chintai and the relevant authorities.

    • User Support: Use Chintai's help channels for any concerns

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