How can I protect my Chintai account?
There are many ways to protect your account. Please read more here:
How can I protect myself from fraud?
Fraud happens for various reasons and we have documented various ways to address this issue. Please read more here: and
How can I protect my email?
Your email can be protected through various methods. Please read more here:
How can I make sure my internet connection and device are protected?
To read more about internet and device protection, please read the following:
How can I recover my TOTP?
Please contact support@chintai.io and include your current email address in your request
How can I recover my lost password?
To recover your password, please go to the password recovery link through the ‘Forgot Password’ button on the sign up page
What should I do if I suspect my account has been hacked?
Please contact support@chintai.io and include your current email address in your request
How do I enable two-factor authentication (2FA)?
You will receive an activation link in an email sent to your account when you sign up.
Can I change my registered email address?
To change your email address, please send a request with your current email address and a new email address to support@chintai.io
How can I change or update my address if I have moved homes?
To change your residential address, please send a request to support@chintai.io